Shipping & Delivery Policy

1. Digital Delivery

12Testers14Days.com provides purely digital services. We do not sell or ship physical products. Upon purchasing our service:

• Instant Confirmation: You will receive an order confirmation email immediately after payment.
• Service Activation: Our team begins the recruitment and assignment of testers within 24-48 hours of you providing the necessary app details (Google Group Link and Web Link).
• Deliverables: All reports, feedback, and tester confirmations are delivered electronically via email or through your user dashboard.

2. Delivery Timelines

While the testing process itself takes 14 days (as per Google's requirements), the "delivery" of our service components occurs as follows:

• Tester Assignment: Typically completed within 48 hours of order and link submission.
• Testing Phase: Lasts for 14 continuous days once started.
• Final Report: Delivered within 24 hours after the 14-day testing period concludes.

3. Issues with Delivery

If you have not received a confirmation email or if testers have not been assigned within the specified timeframe, please contact our support team immediately. Ensure you check your spam/junk folder for our emails.

4. Contact Us

For any questions regarding the delivery of our services, please contact us: